Optimalisasi Produktivitas Kerja: Pengaruh Beban Kerja dan Insentif Melalui Motivasi Karyawan PT PNM Cabang Kediri
DOI:
https://doi.org/10.57185/mutiara.v4i10.549Keywords:
Produktivitas Kerja, Beban Kerja, Insentif, Motivasi Kerja, SEM-PLSAbstract
Penurunan kinerja pemulihan pembiayaan menunjukkan perlunya memahami faktor yang berkaitan dengan produktivitas karyawan pada lembaga pembiayaan mikro. Penelitian ini bertujuan menguji hubungan beban kerja dan insentif dengan produktivitas karyawan melalui motivasi kerja pada PT PNM Cabang Kediri. Penelitian menggunakan pendekatan kuantitatif dengan desain potong lintang. Seluruh 91 karyawan yang terlibat dalam pengelolaan pembiayaan bermasalah menjadi responden melalui sampling jenuh. Data dikumpulkan menggunakan kuesioner berskala Likert lima poin dan dianalisis menggunakan pemodelan persamaan struktural berbasis partial least squares melalui SmartPLS 4 dengan 5.000 sampel bootstrap. Hasil menunjukkan bahwa beban kerja berhubungan positif dengan motivasi (β = 0,347), tetapi memiliki hubungan langsung negatif dengan produktivitas (β = −0,210). Insentif berhubungan positif dengan motivasi (β = 0,505) dan produktivitas (β = 0,189). Motivasi memiliki hubungan langsung paling kuat dengan produktivitas (β = 0,719). Hubungan tidak langsung positif dan signifikan melalui motivasi ditemukan pada beban kerja (β = 0,250) dan insentif (β = 0,363). Model menjelaskan 53,4% variasi motivasi dan 77,1% variasi produktivitas. Temuan menunjukkan bahwa beban kerja dapat mendukung motivasi sekaligus membatasi produktivitas, sedangkan insentif bekerja melalui jalur langsung dan motivasional. Penelitian menyimpulkan pentingnya pembagian beban kerja seimbang, insentif adil, dan dukungan motivasi untuk peningkatan produktivitas, dengan keterbatasan interpretasi kausal akibat desain penelitian.
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